Who we work with
We work with any retail location or chain of locations that wants or needs to accept smartphones, tablets, headphones, and laptops and wants a proven, risk-managed system to manage their program. We offer training, software, and systems to ensure you only accept trade-ins or buy devices that are legally acquired (nothing stolen, blacklisted, leased, or liened), graded properly, and have good margin.
With our system you can accept broken, damaged, or poor condition items that you can't sell in your stores or sell in traditional e-commerce channels. You can take anything that comes in the door—from a $5 pair of headphones to a $5,000 gaming laptop.
We partner with businesses that are established in their market, have hard-working employees, and are already known for trading in second-hand or overstock items (Sorry, but we don't want inexperienced customers). We are primarily looking for pawn shops, cell phone stores, and repair shops with the capital to purchase whatever comes in and the ability to follow all local and national regulations.
We will spend time training you and your employees. We are excellent teachers, but we know some employees aren't easy to coach and won't do a good job following a step-by-step system. If this is an issue for you, we probably aren't a good fit.
If you are still interested, reach out to us. Let's talk!
Our Process
We give our partners four powerful things they need to succeed:
- Step-by-step instructions with videos, checklists, photos, and VERY clear guides on how to test and grade each device. We have first-hand experience testing every kind of device you will run across, and we know what to watch out for, what not to worry about, and how to check everything without wasting too much time.
- We provide free access to tools to check if a device is stolen, blacklisted, or otherwise illegally or illegitimately acquired. We pay for you to have access to tools that check manufacturer warranty and production details, IMEI blacklists, iCloud and Google account lock status, police records, and insurance records. We spend up to $4 on each device you check to give you every piece of information you will need to avoid problem items.
- We provide up-to-date alerts about problems and trends in the industry as they come across our desk. If there are new kinds of counterfeit devices, scams, or types of damage to worry about we will see them before you will and keep you up to date. As new devices launch we update our knowledge base and keep you in the know.
- If you are providing over a certain number of devices we will supply a workstation outfitted with a testing hub and PhoneCheck—state-of-the-art software used by the largest companies in the industry. We have the experience and data to help you scale quickly and profitably.
Guaranteed Profit Price Sheets
Bulletproof Buybacks is the only company in the industry that can guarantee you will never lose money on phones you buy. As long as you carefully follow our step-by-step testing process (which includes places to document what you have done) we will honor the price on our price list for the grade you come up with. That means that if your employees make a legit, small mistake or our training is lacking you don't take the hit—we take it, adjust our training to avoid it in the future, and pay you exactly what you expected to get. You will always know your margins.
The electronics industry is incredibly volatile, and it isn't uncommon for prices to change thirty to forty percent in just a few months. Pawn shops and cell phone stores often have to hold devices for 7, 14, 30, 45, 60, or 90 days to give police an opportunity to recover stolen devices or allow customers to redeem items in pawn. We correct for this risk by providing a price for today and a guaranteed future price and price charts showing how prices have changed over time. When you purchase a device you can see what you can sell it for now, how prices have moved over time, and what we will pay you—no matter what—when the device is clear to sell.
When the device is clear to sell you get the higher of two prices: The price we guaranteed you when you bought it, or the current price we are offering today. If you want to try to sell the item in your retail store you can renew your offer one time—resubmit the info and get another set of offers good for up to 90 days. This gives you the opportunity to pull back some of your inventory to fill your case without losing the price guarantee.